Editorial contributors
Authors
Meet the E911HQ editorial team covering US emergency communications policy, E911 policy, PSAP operations, enterprise calling, and VoIP emergency routing.
Maya Rodriguez
Enterprise E911 editor
Maya covers MLTS, dispatchable location, cloud calling, and the operational details that make enterprise E911 programs work.
Daniel Whitaker
E911 systems analyst
Daniel writes about E911 routing architecture, GIS readiness, provider selection, and E911 operations.
Aisha Thompson
PSAP operations correspondent
Aisha focuses on call-taking workflow, incident review, quality assurance, wrong-route triage, and dispatcher-facing technology.
Ben Carter
VoIP emergency routing writer
Ben covers SIP trunks, emergency routing providers, callback handling, nomadic VoIP, and provider selection.
Sofia Miller
Wireless 911 location analyst
Sofia tracks wireless location accuracy, handset-derived location, indoor location, z-axis policy, and mobile emergency workflows.
Owen Park
Compliance and policy writer
Owen explains FCC rules, state 911 authorities, surcharge programs, records, retention, and evidence for compliance teams.